Report Manager

Report Manager is a fully-functional, end-to-end discord report management bot.

Instructions

• Prepare a channel in your server where all the reports will be posted
• Enter !set-channel on the targeted channel to save it as the report channel
• Ensure that Report Manager has access to that channel!

In-Action

• /report - this command shall be used by members to send a report. it consists of title, description, and screenshot
  
• After report submission, user will receive a receipt message.
  
• Meanwhile, Report Manager will post the incident in the target report channel.
  
• Any member in the specified report channel can claim the report by clicking the Claim button
  
• The member can click Respond to send a message to the Sender once the incident is fixed. A modal will pop up.
  
• The member shall fill out the modal accordingly and hit Submit to complete the process
  
• After completion, embed will be updated as completed with resolution details
  
• Consequently, message will be received by the user who sent the report
  

Error handling

• If an error has encountered upon sending the response to the reporter, Report Manager will send a message to let you know.
  
• Report details will also be updated, and a Close button will be displayed
  
• If Close button is clicked, modal will be shown to input the resolution details.
  
• After submission, report details will be completed
  

Notes

• If the reporter does not allow direct messages, reports can still be closed by the user. See Error handling for more details!
• Should you wish to change the report channel, send the command !set-channel in your new channel. Report Manager will automatically update the report channel location.